Originally Posted by
gregorygrady
However in other cases it actually is important, such as when you are trying to add DEL5K to an AAA rate. It seems that a lot of promos (G bonuses, DEL5K, etc) don't pull up properly when booking an AAA rate online, but they are definitely useable on the AAA rate and Reservations can add the bonus easily.
I did not know that you could get a DEL5K on a AAA rate, I thought it was only applicable to the Hyatt Daily Rate, pre-paid rate, and whatever special packages they were offering.
Are you positive about this and how do I explain it to a recalcitrant agent if I get one?
Thanks,
NJ