FlyerTalk Forums - View Single Post - Hotlines, seat assignments and the new seating policy
Old Oct 14, 2009 | 7:41 am
  #6  
MarkSpeed
 
Join Date: Aug 2009
Posts: 42
Hi

I tried (twice) to pay for seat allocation for WTP to JFK. The booking was made before the new policy came in so i had to call.

Was told Hotline customers cannot book seats!

What a waste of potential revenue??????
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