Originally Posted by
Yukonprince
Don't forget the Aeroplan call centre fee is only charged when you actually book a seat not when you just inquire about availability.
Generally they are very helpful.
I called twice for my RTW trip prior to actually booking it.
Agreed. Most Aeroplan call centre agents are friendly and helpful and more than once (based on my own personal experience), they miraculously were able to find reward seats for me that were unavailable online. It's worth the booking fee.