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Old Oct 13, 2009, 5:49 pm
  #16  
serfty
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Originally Posted by christep
I'm confused here. You (or the AA RTW desk) seem to be suggesting that in this case SYD & MEL are in the same country as AKL. Am I missing something?
Originally Posted by christep
... which is not what I read the rule as saying at all. To me this seems to be "Agent Error" at the AA RTW desk (not realising that Australia and New Zealand are different countries).
You are right - this was towards the end of a 45 minute telephone call (18 minutes on hold) and I wanted to get it over and done with. It was not a big deal to me.

Last edited by serfty; Oct 13, 2009 at 5:54 pm
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