I still haven't received my miles yet through Marco Polo so i went ahead and submitted a claim today.
I'm not local in HK so I faxed them the form, my e-ticket itinerary, and also copies of my Boarding Pass. I hope this is sufficient.
I am a little concerned though because my ticket was purchased through Alaskan Airlines with fare codes V and K for respective legs for a flight operated by American Airlines. The check-in and boarding pass was done at the American Airlines counter, and on the boarding pass it says the class is "S" and "N". I am not sure if that's the equivalent of the fare code.
I think that maybe this has something to do with my delay for getting the miles. booking through Alaskan, checking in with American, etc. I hope that it is not an issue when they compare my eticket itinerary to the boarding pass and see that the flight numbers and Airlines are different and then reject my claim!
My AsiaMiles number is on the boarding pass though...