FlyerTalk Forums - View Single Post - WHY GP BONUS POINTS NEVER POST!
View Single Post
Old Jun 10, 2003 | 5:38 am
  #11  
dingo
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,442
ben20 says:
"I was told once by one clerk, that they have only one bonus field in their Spirit system, so multiple bonuses do not post automatically..."

On my last stay, I overheard the supervisor tell the one that didn't know what was up to separate the bonuses with a comma and to use the same line. These actually posted just fine.

NJUPINTHEAIR says:
"Just contact GP and if you had qualified for a bonus, they will adjust it for you without delay."

Don't want to argue with you and you seem to feel very strongly about your Hyatt points, but I'd like for them to get it right so I don't have to call them. Will I make the call to get the points? You bet. Do I think the points have a huge value compared to other programs? Absolutely. do I think this is a deficiency they could rectify with more training or system upgrades? I know it.

dingo is offline