<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mjcasta:
Although I enjoy my stays at Hyatt Hotels & Resorts, the account maintenance to ensure that all bonus points post is just way too time consuming. They have never posted to my airline account without at least two phone calls and a three - four month wait. They reflect in my GP account detail; but, never post to the airline.
Missing -
1000 bonus 3/30 Hyatt O'Hare
1000 bonus 4/18 Hyatt Renton
1000 bonus 4/19 Hyatt Dulles
200 stay 4/12 Hawthorne Lincoln
500 bonus 4/12 Hawthorne Lincoln
If there is a Hyatt Lurker surfing these posts - This is the reason that I am a Starwood Platinum and Hilton Diamond and not a Hyatt Diamond. Too much effort and too unreliable regarding amenities to invest my business. </font>
I would also add that your post is misleading to say the least. You are complaining seemingly why GP bonus FF
MILES apparently never post, when your title indicates that it is GP Bonus
POINTS that apparently never do so.
My cautionary advice applies to the former, and as to the latter, if you get a clerk that is ill informed, or if they do put in all the correct codes but somehow not all of the bonuses show up, just contact GP and they will fix it for you without delay.
Remember, they have the ability to actually see your hotel billand can therefore, rapidly verify your assertions!
[This message has been edited by NJUPINTHEAIR (edited 06-09-2003).]