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Old Jun 9, 2003 | 4:33 am
  #1  
mjcasta
 
Join Date: May 2003
Programs: UA 1K, Hyatt Diamond
Posts: 934
WHY GP BONUS POINTS NEVER POST!

Although I enjoy my stays at Hyatt Hotels & Resorts, the account maintenance to ensure that all bonus points post is just way too time consuming. They have never posted to my airline account without at least two phone calls and a three - four month wait. They reflect in my GP account detail; but, never post to the airline.

Missing -

1000 bonus 3/30 Hyatt O'Hare
1000 bonus 4/18 Hyatt Renton
1000 bonus 4/19 Hyatt Dulles
200 stay 4/12 Hawthorne Lincoln
500 bonus 4/12 Hawthorne Lincoln

If there is a Hyatt Lurker surfing these posts - This is the reason that I am a Starwood Platinum and Hilton Diamond and not a Hyatt Diamond. Too much effort and too unreliable regarding amenities to invest my business.
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