Originally Posted by waltinsocal

It sounds like you've already tried all of my suggestions. I would still have her go to DL in ATL and see if there is any way they can get her on any remaining BHM flights. Perhaps someone else here can help, but I simply cannot understand why, if there are seats available, DL would not get her to BHM via MEM in this situation. Mechanical stuff does happen, but none of this is the customer's fault, and going through MEM basically solves the problem. If anyone here with ExpertFlyer is reading, perhaps they can check and see if there are in fact seats on the LAS-MEM flight and then the MEM-BHM flight today.