FlyerTalk Forums - View Single Post - Delta.com Bug Reporting: The Official Master Thread
Old Oct 12, 2009 | 10:44 am
  #337  
NYMuhtari
 
Join Date: Oct 2009
Posts: 1
Different pricing

I just applied to Delta Amex card, got a confirmation that the card is ready & available for immediate use. Made my res @ Delta.com got the PNR but could not finalize the transaction due to an error. Cust rep told me that email was misleading, the available limit is $ 200.00 and only when the actual card is received I could buy a full ticket.

Anyways after much debating, they accepted to hold the res for few days with no price guarantee.

I just received the card (res expired at the time) made a new res, everytime I click purchase & finalize the res, it gave me an error message. After several attempts called the cust rep and they told me it is due to the pricing. They said that what I see on the screen is non-existing price for that European flights and when they entered the exact flight connections (NYC- AMS-IST-PAR-NYC) they ended up with a higher price.

I was so tired and frustrated and wanted to finalize it and asked the cust rep to go ahead and make the res. But I do not understand how the website have one price, and the cust rep a higher price.

I printed the whole thing online but do not know what to do. Any idea would be appreciated.
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