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Thread: Can't Delta Do Better?
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Old Oct 12, 2009 | 7:54 am
  #19  
jfulcher
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20 Years on Site
 
Join Date: Dec 2003
Location: RDU
Programs: Delta PM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,447
Originally Posted by dollerman73
My only gripe would be on the Plat CS line, could they please forget about the survey option. If as a Plat I want to let them know something, I think I have an idea of how to communicate that. The automated attendant, doesn't understand "NO!"...
FYI when phone systems ask you for a yes or no question 1 is always YES and 2 is always NO.
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