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Thread: farewell delta gold amex
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Old Oct 11, 2009, 12:35 pm
  #10  
Nevsky
 
Join Date: Jul 2001
Location: New York
Programs: Bonvoy LifetimeTitanium, UA Plat 2MM, LHW LeadersClub, IHGPlat, HiltonDiamnd, ASMVPG100K, WyndDiamnd
Posts: 1,227
Originally Posted by Malestone7469
....Amex has exceptional value and expertise.
I love my Amex. They have on occasion disappointed me in that their RM had had a bad hair day, if that is the case, I apologise and end the conversation, and make in another call and talk to more friendly RMs.

Its the same with other CC issuers, if a RM is not to your liking, just end the call and get some other RM to take care of your matters.
I do think it has gone downhill recently. Getting too many people with bad hair days.
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