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Old Oct 29, 2000 | 10:06 am
  #7  
PointWeasel
25 Years on Site
 
Join Date: Nov 1999
Location: HKG/MEX/YVR/YYF
Programs: AS MVP 75K/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,045
I am still laughing after reading your posting, After Burner. Like you, I am convinced of the manual faxing of E-Tickets by AC Ticketing, however, I think that someone in Ottawa (area code on my faxes is always 613) is responsible for the speed at which these are sent out. One of the key differences between RESIII and Sabre appears to be the ability for res agents to resend a fax after changes have been made (upgrades, seats assigned, etc). I have been told by CP and AC agents that E-Tickets can NOT be resent even though they can be. Ahhh...the issue of retraining. As far as seat assignments and CPlus membership status goes on these AC E-Tickets, don't panic if your seats aren't there - they usually are but just don't always appear on the fax for some reason also the **AC CLUB MEMBER** notation made me think I had been involuntarily downgraded from Gold to Club until I came to the conclusion that AC really was unprepared for the little things with the migration of the res systems. One final note, there is another 'glitch' with RESIII and it will affect upgrade requests using 1999 stickers - all CP Regional F28 flights are currently showing as Air Nova flights (honestly, I am not making this up) and the res agents are quite confused even though Air Nova operates only in the East and has never used F28s. When I called my 'special' AC res line about this on my ticket she said 'they would fix it by Spring'. Excellent.
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