EXACTLY!!
Originally Posted by
nicypp1
One tip: if you want a cappucino: order twice from different staff, 1 usually comes.
On upgrades, we didn't get a suite when we arrived last night (got a one category bump tho). Interestingly SPG.com showed and still shows suites available for our entire 4 night stay. This was the case last week when we checked in for a 3 night stay. I was too tired to argue last night, I think I'll give the platinum concierge a call today and look into this.