Oh my- got bumped? That must suck! Did your friend get any compensation? In PVG, i witnessed a Chinese lady having a ferocious argument with the station manager after being bumped to later flight. She was very rude and the station manager was having a hard time with her. hmm, but from the conversation, think she was upgraded eventually on her original booking. Hmm, if i were the station manager, i probably would not have upgraded her owing to her attitude.

Oh other note, my flight from HKG to SIN was on B777-200. And in my opinion, the seat is much more comfortable than the Y seat on the B74A. I prefer the real recline rather than the sliding forward kind. However, the IFE on B74A was superb though, although they loaded wrongly the whole enterntainment programme. It's October and we got the September's version.

And i think due to cost cutting no more Haagen Dazs or ice cream in general on CX flights on this route. I flew several times on this route and got ice cream every time. But Haagen Dazs still is available on KA.