Originally Posted by
StarFeat
I know that there is no clear cut exact number on how much business class revenue passengers CX has gained or lost ever since the new J seat became the staple of most long haul routes as only people within the company has access to this information. But considering the mix reviews I've been reading regarding the new seats, I just can't help but wonder. Personally I am fine with the new seats. May not be the best but I don't seem to have as much complain as others do. But I know two former colleagues based in SYD whom I still keep in touch with these days who has switched from CX to SQ for their regular SYD-LHR trips. Their main reason is simple: for almost the same price, the new SQ J is far superior to the new CX J. As revenue paying J passengers, they feel that comfort is the sole most important factor for a trip that involves 20+ hours such as SYD-LHR. I know there are other factors involved that determines load factors such as the economic situation, but from the perspective of the seat factor between the new J and previous J, do you think CX is doing better or worse in terms of J load?
This is not a tough question. The old J was not fully flat. While people gripe, CX would've lost nearly everyone to SQ or QF or whoever if they didn't have a new (flat) product. I'm also pretty sure that old J loads were much better, but it has nothing to do with (the very tired debate about) new J vs. old J. It is because in the last 18 months the financial crisis has decimated premium cabins.