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Thread: Call Centre Updates
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Old Oct 27, 2000 | 10:40 am
  #11  
After Burner
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Join Date: Sep 2000
Location: OGG, YYC, YYZ
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A regional carrier?? I've seen Mom and Pop bed and breakfasts with better online booking engines

Seriously though, the level of sophistication of their website is pathetic. It's laughable. And there's no sign that they're making any improvements. A world class, international airline. Right!

I noticed that they did add the capability to book award seats online. If I recall correctly, I tried it and it disallowed my request because it had to be done 7 days in advance of the travel date. What's that about??

[This message has been edited by After Burner (edited 10-27-2000).]
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