Originally Posted by
Explore
Unless I time it right, my 3-day rental with Alamo will incur an extra hour charge. So.....if I've reserved a car for 8 pm and I pick it up at say 8:30, does the clock start running at 8:30? And on dropoff, do I get a grace period that will extend the rental until, say, 8:59 3 days later? Or some other grace period, or none?
Thanks....I am a Quicksilver member and reserved through Alamo's website, if that makes a difference.
I don't have any experience with the Quicksilver program, so I don't know exactly what it entails, but pay special attention to your contract when you pick the vehicle up. If the Quicksilver program entails them preparing your rental contract ahead of time, they may prepare it with the "time out" stamp as your reserved time. They are probably supposed to change it when you actually arrive, but sometimes that step can be forgotten. So be sure to look at the "time out" stamp on your contract, and if it still says 8:00am, make sure they change it to your actual time out.
(Again, I don't know exactly how the Quicksilver program works, so this may not be an issue.)
As far as no-shows, I believe corporate National/Alamo policy is within 24 hours. Individual locations may differ, and some companies are as tight as two hours, so if your flight looks like it's going to be delayed more than that, I'd call before you take off--just in case.