Originally Posted by
iiwii
A clarification - the status should be matched within 24 hours and you will receive the new OP credentials within 6 weeks...hope this helps!
So, I called CO SWAP today around 1 PM, spent about 15 min on the phone with the rep (international ticket sales), had to provide my old NW number, they could not access the new DL number, got a match confirmation on the phone, 3 hrs later I received an e-mail that my 1-Pass account had be upgraded to platinum through the end of Feb 2011. Cards to follow.
I checked the web and the status is reflected. I'm not sure that I'll ever use it but it's nice to have just in case.