Originally Posted by
Tangoer
What about those stranded at the gate without internet access? How can they rebook. Not everyone has a laptop handy or wishes to pay for internet at the airport.
They can do the same thing they would've done without this service. Just because everyone isn't in a position to take advantage of it doesn't mean it shouldn't be rolled out to help the many of us it could (which will get us out of the way in queues for rebooking, too).