Dear Expedient,

I apologize for the problems that you are encountering with your Hyatt Gold Passport Account.

If you would like to contact me directly via e-mail I can be reached at [email protected] or if you would like to call me, my direct telephone number is 402-537-6824. I look forward to hearing from you directly so that I can resolve your concerns.

Best Regards,

Julia Moore
Gold Passport Internet Concierge

[This message has been edited by Gold Passport Concierge (edited 08-04-2003).]