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Old Oct 7, 2009 | 1:48 pm
  #12  
dkul
 
Join Date: Nov 2008
Location: LAX
Posts: 435
Originally Posted by KO2546
I think the ISM and his/her pre-flight prep talk makes quite a significant difference to the performance/attitude of the crew on that particular day.
BINGO!!!! That is exactly what makes the difference.
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