Originally Posted by
KO2546
There are at least two cultures that are fundamentally unsuitable for the service industry - that of the Greek's and Russian's. If I ever have the misfortunate of having to travel on a Greek or Russian airline then I shall apologise to the FA's upon boarding for bothering them.
I think the ISM and his/her pre-flight prep talk makes quite a significant difference to the performance/attitude of the crew on that particular day.
I will have to add to that it you probably mean AIRLINE service industry rather than generalise the two simply because...
Cos if its airlines, I can add a lot more to that than just the two cultures..