Originally Posted by
hau cheng
IMO, an airline reflects the 'attitude' of its homeland. Has anyone ever flown on Olympic airways? Let's just say the customer service attitudes onboard are 'different' from the Asian carriers, in that regard, we, as CX regulars are spoilt.
Originally Posted by
KO2546
There are at least two cultures that are fundamentally unsuitable for the service industry - that of the Greek's and Russian's. If I ever have the misfortunate of having to travel on a Greek or Russian airline then I shall apologise to the FA's upon boarding for bothering them.
Hmmm...maybe I am visiting a different Greece than everybody else, but I found the Greeks to be, warm, welcoming, open, friendly, helpful, non-judgemental, hospitable to a fault, and generous to the point of embarrassment. I’m not sure which of these qualities would make them “fundamentally unsuitable for the service industry” or “'different' from the Asian carriers”. Actually that’s not true, I think a few of the above qualities (say open and non-judgemental) apply far less as typical ‘attitudes’ of some of the Asian ‘homelands’...but that doesn't mean that I don't think the airlines of the Asian 'homelands' are not great airlines, that give great service.
RE: Olympic Airways. You needn’t worry about them being a bad airline anymore, since they don’t exist anymore. As of a few days ago, the airline has been sold/denationalised reorganised and rebranded. It’s Olympic Air now.