FlyerTalk Forums - View Single Post - Hawaii and new upgrade policy Jan. 2010

Oct 7, 2009, 2:01 am

#35

tjtenor4

Join Date: Apr 2009

Location: Currently: DCA (+IAD/BWI). Before that: FNL (+DEN/COS). Before that: HVN (+BDL/LGA/EWR/JFK).

Programs: UA 1K, DL Gold, Hertz Five Star, NEXUS, Global Entry

Posts: 626

Quote:

Originally Posted by boat9781

CO will continue to treat Hawaii flights to/from IAH and EWR as a "modified "BusinessFirst" product and therefore will continue to charge the co-pay.

This policy has changed with regards to Hawaii flights to/from LAX. CO allows unlimited space-available elite upgrades on this route or one can use his/her miles - 17.5k to be exact - without a copay.

I think they realize that the copay only really makes sense on the BF product, and now that they are flying a mix of domestic/international configured aircraft on the route, it no longer warrants the copay.

I applaud CO for recognizing and fixing this discrepancy, and I view it as further evidence that my hypothesis regarding UA's Hawaii copays is correct. However, I fear UA will take far longer than necessary to follow suit and correct their own obvious and glaring error in the current structure.