Originally Posted by
Theaser
These problems should be determined by the CX management in the base cabin crews for each area.
I have to say, CX does have inconsistent service. I sometimes ponder around the fact of why they achieved Airline of the Year award.
Probably because suckers like me keep giving them "Fantastic" reviews (during the HKG-YVR leg they asked me to fill out a survey and I gave them best rating for literally everything.)