The benefits of the Gold Passport program advise that members can receive a late check-out on request, subject to availability. There is no set time for the late check-out, such as 2:00pm or 4:00pm, as availability varies from hotel to hotel. This benefit, as well as all others, can be seen on our internet site at
http://www.goldpassport.com/dbb.aspssnav=0&gpnav=0. Please be assured that your comments will be addressed as we continue to evaluate our program and the benefits we offer.
Warm regards,
Julia Moore
Hyatt Gold Passport Concierge