Originally Posted by
chrisjur
Also, my friend is a senior manager at CO and I recall him telling me that executive management gave a stat showing that CO*'s were responsible X% of their overall revenue - that X% was significant.
Sounds to me like CO* could be defined as "customers who generate 10% of revenue" (sorted desc by revenue/customer, of course) instead of "top 10% of customers by revenue". The former is obviously a much smaller group than the latter.