Originally Posted by travelismylife

What failed: plat. line csr forgetting to put a note in res. (even though she told me she did), fd lady and fd manager having no clue about EEOs and specifically the validity at U.S. Marriotts and combinability with Global Rate, and the plat. csr also not knowing the combinability. Seems like much much training is needed. Also, maybe someone can rephrase term 2 on EEO cert. so we don't have anymore problems understanding the validity of EEOs at U.S. Marriotts.