As I stated, my contact was John Wallace, who is a VP in the Chicago HQ of Hyatt Int'l. I called the reservation line to get the name of the President and address of Hyatt Int'l, and my letter was forwarded to Mr. Wallace.

I am a diamond member, and I wondered what the difference would be between VIP service and the service I would otherwise get as a diamond member. I figured that my chance for a suite upgrade would be better and that the amenity might be nicer.

[This message has been edited by Snorkdoc (edited 12-16-2002).]