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Old Dec 16, 2002 | 3:53 pm
  #3  
ben20
 
Join Date: Oct 2002
Location: Netherlands
Programs: KLM FB plat / Hertz Pres Circle / AB EB Gold
Posts: 409
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Snorkdoc:
I spoke this morning with John Wallace, VP, who not only credited back 15,000 points to my account (which is what I had requested in my letter), he asked when my next international stay was and promised "VIP treatment.</font>

DIAMOND members should always receive the best possible service on EVERY stay!

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