Very interesting that I had the totally opposite experience then you did.
Am posting this at HP Fremont, the internet is extremely slow, e.g. it took me about 1 min to open a flyertalk page. I found t-mobile at HR Santa Clara generally pretty fast and stable.
However I do agree the FD could have done better by offering alternatives, although I found them generally quite friendly and helpful.
Originally Posted by
Radiant Flyer
Thanks for you feed back
FYI: the Hyatt Place, Fremont just completed an upgrade of it's wi-fi, increasing the bandwidth. It was noticeably much faster than Santa Clara. This is something the Hyatt Regency in Santa Clara needs to work on. On top of that the network port on the desk DID NOT WORK! I spent over 30 minutes on the phone with T-Mobile trying to trouble shoot this, to no success. Front desk was useless, should have let me known it might work better in another room, and ask if I wanted to move.
But bottom line... there is really no excuse for a hotel located in Silicon Valley, just blocks from Yahoo, Google, and other tech companies to have such spotty wi-fi. Out of all the Hyatt's I've stayed at it was the worst, it should have been the best.