Well, a kind Ft type provided me earlier with:

Mr Robert Milton
President & CEO, Air Canada
PO Box 6,000 Station Airport
Dorval, Quebec
H4Y 1J9

That said, I wrote to RM on Sept 2 asking his honour to please have someone farther down the line respond to a letter I had sent to Customer Services (there's a misnomer) on July 27.

To date, no response from either quarter. I don't know about the rest of you FT folks, but I really don't like to be ignored. It looks as though I am supposed to accept this kind of arrogance from (can you spell M-O-N-O-P-O-L-Y??) AC. I flew with CP for 10 years as a Pres and Gold member and AC could learn a LOT about customer relations. I'd go on, but I can feel my blood pressure going up.Open the border and give us some competition!