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Old Oct 4, 2009 | 6:51 pm
  #25  
beachead
 
Join Date: Jun 2009
Location: DFW
Posts: 24
Originally Posted by RobOnLI
Stripe - if I had to guess you are being hit by the back-end system update that DL does every Sat night or Sunday morning. That is when all elite statuses are updated and reflected in every reservation. I have a feeling that if you login tomorrow (Sunday) and check your itinerary that it will properly reflect your Platinum status and should show your upgrades as requested. You may want to try removing and re-adding your SM# at that time if it doesn't show upgrade requested the first time.

Of course, one has to wonder if DL is going to run their cron job for updating reservations systems this weekend with the thousands of new elites the SM program now has. It will take longer than normal to run but DL may have some other ways of doing this.

-RM
I had the same issue as Stripe, however my itineraries still did not update to show upgrade status and my seat assignments are all WAY off of original selections. What do you think, give DL another week before wasting my time on hold with the 800#?
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