FlyerTalk Forums - View Single Post - delta.com has been enhanced !!
View Single Post
Old Oct 3, 2009 | 9:38 am
  #18  
Stripe
All eyes on you!
20 Years on Site
 
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Silver, Hertz Five Star
Posts: 7,458
Still needs some enhancing

delta.com may have been enhanced but it still needs some work. I have a DL reservation that I booked on Thursday with my SkyMiles # attached. The reservation was booked after my accounts merged and my SM account got upgraded to platinum. Problem is the reservation system isn't recognizing my plat status. So no "upgrade requested", can't pick premium seats, etc.

I tried switching the FF # on the reservation to my CO OnePass number, then switching back to my SM #. Didn't help (except that I could pick exit row seats while my CO number was on the reservation). And you can't put a WP # on the reservation any more.

Does anyone else have this problem? Do I need to call to get this fixed?
Stripe is offline