trd,

Are you sure you stayed at the Hyatt Kuantan? the one that badly needs a coat of paint on the exterior,aging lobby and corridors, musky lifts and over-crowded pools with sreaming kids and adults in their pyjamas !!!! Well , theres only one Hyatt in Kuantan and I guess "one mans meat is another mans poison" .

I believe the room you stayed is a RC room since the conceirge informed me that the RC rooms are newer, slightly bigger and has a seperate shower.(At least the Concierge is more sincere in giving proper information compared to the Front Office Manager who seems to enjoy deceiving guests even on room types and availability !)

While I agree that this is perhaps the cheapest Hyatt resort in the world, the question is whether it deserves to be a Hyatt in the first place.

Secondly, it is by no means cheap for such a run down property in Malaysia. Although I dont expect "Datai" standards I would expect a lot more from a Hyatt. There are so many 4/5 star resorts in Malaysia offering far superior accomodations for so much less.

At USD66 for a standard seaview room at Hyatt Kuantan, you can get better deals even in Bali. The Sheraton Nusa Indah Bali is only going for USD60 and the adjoining award winning Sheraton Laguna Nusa Dua for USD95 (both Garden views and there are very few seaview rooms there).The level of service at Sheraton Laguna is truly exceptional and deserves the world no 14 ranking by Traveller Conde Nast.

I believe you are from the US and am indeed surprised that you travelled all the way here and stayed at this property 4 times!

I suggest that on your next vacation to Malaysia you should stay at Sheraton Perdana Langkawi (just a little more expensive than Hyatt Kuantan but is absolutely fabulous) or the Pangkor Laut Resort ( a private island that Joan Collins recently stayed for her Honeymoon). If you are willing to splash a little, go for the Datai in Langkawi with its beautiful beaches and rain forest settings. I believe all these resorts currently offer incredible deals with low occupancies affecting this region.