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Originally Posted by HA/UA_Flyer
Originally Posted by
im_blue
For some reason, the system didn't give me a seat assignment after booking online, and gave me an error along the lines of "system error, could not assign seats at this time." So my e-ticket now shows N/A for seats. Would I be able to call and get a seat assignment, or do I have to wait for OLCI?
I would give them a call...never hurts to try. If they can give you a seat, the reservations agent will do so. What flight are you on? If it is from the mainland on the 767, keep in mind that HA has 3 different seating configurations and thus can only assign seats that are common amongst all 3 configurations as specific aircraft are not tied to a flight until 24hours out. Some 767s have 234Y, others have 241Y and some have 246Y seats which means they can only assign 234Y seats. It may also be that your flight has all the common seats booked so you will have to wait unil OLCI when the non-common seats open up.
IIRC, doesn't HA block more than just the common set of seats available on the three aircraft? Something like 70-80% of the flight is available but the rest is under airport control or something like that.