We stayed here last winter. Nice mountain, bad hotel. My experience was very similar to yours, and we said so in our comment card.

We found the rooms to be average at best, and the staff, especially at the front desk and the lobby bar, to be uncooperative, bordering on rude.

Don't think we'll be going back anytime soon.

------------------
GM DL,SE CO,GOLD HH,PL HYATT,MARRIOTT,SPG GL