FlyerTalk Forums - View Single Post - Verizon AirCard, Roaming, and customer service - Fail.
Old Oct 1, 2009, 2:05 pm
  #15  
ScottC
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Join Date: Sep 2000
Posts: 37,486
Originally Posted by autospy

I think it was VERY generous of VZ to credit 75% of the charges.
I disagree - if the account was setup to disallow roaming in that country, it is unfair to credit anything less than 100%.

If I tell someone I don't want my account to have access to XX feature, and their defective software goes ahead to do XX anyway, you can be pretty certain that I'd tell them to pound sand.
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