The Hyatt Regency Hill Country Resort turned out to be of a modest disappointment. I believe the main problem was our expectations were too high and the weather too poor.

We were given a nice enought "standard, gold passport RC room" but we are diamond, and expected a junior suite (perhaps unreasonably because we were staying on points and NAN, but have been treated better). The view out our window was of some trees and the highway.

The grounds are quite nice. I was told by several people in the RC that the golf course is very fun to play. It is an 18 hole Aurhur Hills-designed course.

They advertise a "4 acre water playground" with an adult pool and whirlpool. Unfortunately they leave it up to the guests to police this area. One couple told us that they had to find Hyatt person to get childen and their parents out of the adult pool. The kids, who were playing ball, would not leave. (Only the adult pool was heated!!). There is a mad made beach and gentle current river for innertubing.

Jogging trails, health spa, bicycling, fill out the outdoor amenities. The property is 200 acres and quite secluded, yet close to Sea World. Sitting our on the porch in nice rocking chairs would have been quite pleasant except for all the smokers congregating at that area. Huge fireplaces adorn the lobby areas, but were never lit inspite of a few very cold and rainy days. The furniture was "dated style" and the coverings were torn and frayed...really shabby!!!

Service at the RC was do it yourself. Another RC made up of employees that only refer you to the conceriege. Self serve on all at the RC except hard liquor at a "modest" charge. Service at the restraurant was average-good to excellant on the two occasions we dined there. Food was average, but plentiful and reasonably priced for a resort. Room service was prompt, however an error was handled with poor response. Food was delivered hot and was average Hyatt (a plus). Valet service was great for the car. Bell service for baggage was good, for newspapers a failure. Getting a morning paper is a annoying task that often ends in failure!!! Directions, when preprinted are dependable, but when oral are a bit more dicy.

Location is too far (20-30 minutes) from the city and therefore turned out to be a bad choice for our first stay in SAT. Our mistake. The property was talked up so much that we thought it would be worth the inconvenience.

For a report on attractions see trip reports.