Originally Posted by
atakam
It seems that you only care about the soft product. If you go to hard product, JL C seat is one of the worst when compared with CX, BA, LA and even AA.
But for me more important is the safety record, where you can do a little research and find out that JL has a quite bad record. Questionable maintenance and a number of incidents the last 2-3 years. Today with such a cash shortage is JL spending on spare parts and doing it properly?
To be completely honest, the last time I've been on JL C was so long ago I barely remember it (accompanying my dad on a business trip... I won't go into detail on the reasons behind that). And the most recent time I've been on JL at all it was Y. I'm not picky at all when it comes to hard product, no (well, I mean, I draw the line around UA E- and JL never crossed that for me), so you've got me on that point. And because of that I pay lots of attention to everything else, including the "soft product". I guess I have a rather low bar compared to most people here? Could be due to my relative inexperience. As for the safety record, no, I haven't looked at that all that closely, but it seems that for the flights I traveled they haven't had any real problems. And I no longer travel them now (as of last year, was planning to start flying them again, but waiting until the dust settles on this now.)