FlyerTalk Forums - View Single Post - Need AAdvice: Booked AA all partner award - AA goofed but I'm hosed
Old Sep 30, 2009 | 11:49 am
  #18  
challett
 
Join Date: Apr 2006
Location: BOS/TUL/DEN
Programs: AA EXP (and 3mm), SPG Plat, Hyatt Diamond, Virtuoso, FSPP
Posts: 184
Just re-read T&C on the new One-Way Flex Awards. Link here

Q: Do one-way awards include any stopovers?
A: Awards between North America and Europe, India, Asia, and Central / South America allow a stopover at the North American gateway. However, other one-way awards do not allow stopovers.
I think we found the problem. However, if there is no flight out of LAX you should be able to take the next scheduled flight within 6-24 hours. More on this in this thread.

That said, I still think you have a valid basis to dispute with AA. No notice (presumably ticketed) for two months - that hardly gives you time to rebook/change flights/find availability especially during a holiday period.
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