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Thread: Ticket change due to family emergency
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Old Sep 30, 2009 | 8:40 am
  #5  
Alpha Golf
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Join Date: Dec 2002
Location: Washington, D.C.
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Posts: 4,777
My sympathies too.

My parents recently faced this on a trip back from SYD. DL agent was really compassionate, gave them exactly the day they wanted (even though bucket wasn't avail), with no fees.

They were asked for death cert at airport though.
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