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Old Oct 20, 1999 | 9:50 am
  #15  
JGill
Original Member
 
Join Date: May 1998
Location: Richmond, VA
Posts: 778
Julia -- As I pointed out in my post, the GP Customer Service folks are very responsive to my emails, and corrections are quickly made. The weakness is: 1) More often than not, the airline bonus is not posted to my account automatically -- eventhough I request it at check-in, and 2) Your internet site does not provide detail of points posted for each stay until the statement is printed, thus, like Pino, I do not find an error until I get a paper statement months later.

Shadow -- you should get GP points, plus a 300 point airline partner bonus if you fly to/from a Hyatt location.

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