Don't I wish. I am currently short about 35,000 points from the program, due to missing bonuses and entire stays that never made it.

Since the turnaround time is so long for the monthly account statements, I typically get my April stays accounted for at the end of June, then I have to call for corrections. If they are fixed, I find out on the June statement mailed in September. If they are not (as is usually the case), the whole cycle repeats.

Here's a question for Julia: when corrections don't get made, what is the "statute of limitations"? I have over 20 corrections that I have called about since this spring that have not yet appeared. Do I have to send a written request for these? At what point am I SOL?