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Old Sep 29, 2009 | 10:31 am
  #11  
lorvan
 
Join Date: Sep 2009
Posts: 2
Question GM Card earnings redemtion PROBLEM - Please HELP

I have an old GM Card that earns the 5% and last week purchased a GM vehilce. The dealer went through the steps to see if the vehicle meet the card criteria and it did. After they called GM and spoke with 3 reps, on speaker phone, who authiorized it, The dealer then said NO we will not use the earnings because it doesn't qualify. I am in the process of following up directly with GM who initially has said it qualifies and they don't understand why the dealer refused the earnings. My questions " HAS ANYONE HAD THIS SAME PROBLEM USING THEIR EARNINGS ??" Any help would be great because I fear I might get the run around from GM also.
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