Originally Posted by
morepointsplease
Seems to be - unless its just coincidence, we were originally told would be upgraded to beachfront room, ended up with lagoon view suite, very lovely. Got charged for movie but taken off bill as soon as I mentioned it. Paper every day. Water a bit haphazard but occasionally a bottle or two appeared - didn't know what was free or not! Oh and a bottle of wine we didn't get around to drinking..
Enjoy
Lets start with this a is a good hotel in a beautiful location. But I have to say that in terms of Royal Ambassador recognition things seem a bit haphazard.
I had a one night paid booking followed by 4 nights on reward points.
Originally on my one paid night I was upgraded from a beachfront room to a beachfront suite - when the 4 reward nights (in a garden view room) were added in I was dropped back to a beachfront room. When I checked in I asked if I could have a suite and was told only for the one paid night.
So I had assumed that Ambassador or Royal Ambassador the usual upgrade on points would be one level - however that is contradicted by morepointsplease's experiance.
In terms of being a Royal Ambassador most of the staff when I asked them didn't know the difference between that and Ambassador.