■ Your name, address and telephone number as well as AAdvantage number.
■ How did you learn about this company (newspaper, associate, friend, or internet website).
■ The number of awards or incentive upgrades sold.
■ Name of company and/or name of person you dealt with.
■ Amount of money you received and form of payment (check, cash, etc.).
■ Did you provide this company with a copy of your summary?
■ Who called American Airlines to book the passenger reservation?
■ Who called American Airlines to request the award?
■ Who paid the expedite fee? (If applicable)
■ Did you have any other conversations with the company regarding the sale?
■ Did this company provide you with or advise you to give false or misleading information if questioned by an American Airlines representative?
■ Did this company tell you it was a violation of airline rules to buy or sell AAdvantage awards?
■ Do you possess any documents from the company? (Business cards, checks, ads, faxes, or expedite packages.)