Hi to this forum -
I am new here, but I have been reading the boards for about 2 weeks, and finally just signed up for an account. The reason I'm posting is because about 2 weeks ago, I got an email from American Airlines putting my account on hold and they are accusing me of selling miles! I fly them all the time, and I'm a very good customer, I've been Platinum Executive for the last 7 years straight and even have more than a million miles! Most of the miles I've given away as birthday gifts to friends and family; since I travel so much already, I don't really need the miles. But recently, since I had so many, I sold a ticket to someone from Craigslist. She already completed her flight and it was fine with no issues.

I've been reading on this board and trying to get lots of information. I know everyone is very judgmental, so after I get through the first 50 replies of everyone condemning my behavior (which I am sorry for, and I didn't even know it was wrong), would it be possible to get any advice on how to handle the situation.

They want me to send all these receipts and copies of ads etc. I don't have any of that. I just met the lady, she paid me in cash and that was it. They are threatening to cancel my entire account if I don't cooperate. They want an affadavit and all this stuff. I'm so confused, and could use any advice from anyone here.

If you've had an experience like this or anything, please share what you can, or free to send me a private note as I would really appreciate your help. It sucks because in the meanwhile, I needed to book a bunch of tickets overseas, so I had my admin book me on United, which is fine, but I don't have status with them, and I know it sucks to be a non status passenger these days.