Originally Posted by
halls120
Just because one wears a uniform doesn't guarantee a professional appearance. An overweight, slovenly, unkempt TSO looks far better in a polo shirt than a smurf shirt and a tin badge. Unfortunately, many TSO's present anything but a professional appearance.
Yet arrogant barking at the moat is the norm.
As it is currently constituted, Propaganda Village is not helping TSA's image. In fact, it contributes to the view of many that TSA is an arrogant, out of control agency that needs to be disbanded and rebuilt.
To some extent you are right. If the management makes no effort to enforce the appearance standards, then there is a gap. Using overweight is bad form, many people have weight problems, many have glandular problems, and many just don't know when to push back from the table (this is the category that I most closely identify with), this does not mean that they are not effective TSOs and some can even contribute creative answers to problems, to discount someone becuase of weight is a sad thing to do.
Not while I am on the floor.
I think the TSA Blog is the opposite, it shows actual interaction with the public. It shows a dissenting opinion freely, it addresses some questions directly and shows the organization is forward thinking enough to have the forum in the first place. Some of the people that post there
ARE arrogant - on both sides of the posts. That is normal, there are many that post polite, direct commentary. There are those that post well reasoned responses (which is what I try to do) and then there are some questions that can't be answered because of regs. I like the blog and am proud to be recognized as one of the team.